The real challenge of change management lies in managing the change in a deliberate and focused direction and within a specified timeframe. Without necessary efforts, consideration, and tools in place, results can be unpredictable at best and harmful at worst.
While building software, businesses often mismanage the change by lacking:
Along with these, businesses also need to focus on all the activities involved in managing and controlling market change. Even the best-laid plans and the sleekest software could leave your organisation behind the mark if you don't consider:
The people side of change - Many businesses focus solely on the business side, and end up ignoring cultural impacts on their software. Always consider people and where they come from while managing the change.
Changing with time - Moving with time is the secret of a successful business. When you recognize a shift in the market, analyze your options and intended outcomes to determine how external factors can affect your transformation.
Communicating the change - Tell users and other stakeholders why you are embracing a particular change and how it will affect their experience for good. Your users need to know things like why it has to happen. And what's there for them? And how will you improve the software? Focus on explaining all the "whys" behind the change to avoid unnecessary confusion.
Organisations that are ignoring any of these are paying the higher cost of poor change management. A few of the major consequences of poor change management are:
To avoid such risks, start managing the change better.
Remember, how you embrace change defines how it changes the other things around the organisation. Make sure you do it right!
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